Refund Policy

Free tier

The free tier is free forever. Nothing to refund.

Transformation and Harmony tiers (upcoming)

When paid tiers launch, we'll offer a 14-day no-questions refund from the original purchase date. Annual plans get a pro-rated refund within the first 30 days.

How to request a refund

Email hello@bluonyx.co from the address associated with the purchase. Include the order ID. Refunds typically process within 5–10 business days back to the original payment method.

Exceptions

• Fraudulent chargebacks are ineligible for refund.
• Contact us if you believe a charge was made in error.